RayTools Original Laser Ceramic Rings D32 D28 D19.5
RayTools Original Laser Ceramic Rings D32 D28 D19.5
Customer Service
24/7 expert support for all your technical and product needs.
Secure Payment
We support multiple secure payment methods, including PayPal, credit card, and wire transfer.
Quality Assurance
We provide 100% brand-new original/OEM products with reliable quality control.
Global Delivery
We offer worldwide shipping through trusted carriers, ensuring fast, safe, and reliable delivery.
Product Description
Global Shipping
Return & Refund
Important Notice
1) D32 RayTools 2D Ceramic
Model: 120274100B
Specification: D32-H12-M14
Suitable for: BT240, BMH109, BMH110, BMH111, BMH114
2) D28 RayTools 2D Ceramic
Model: 120515099A
Specification: D28-H12-M11
Suitable for: BT220, BM114, BM115, BS06K
3) D19.5 RayTools 3D Ceramic
Model: 120572008B
Specification: D19.5-H12.5-M8
Suitable for: BT240, BMH109, BMH110, BMH111, BMH114, GF101
Order Successful
After you have successfully placed your order, you will receive an email confirmation from us. If you have any special requests regarding your order, please let us know as soon as possible before your item enters the processing stage.
Order Processing
The typical order processing time is 1–3 business days.
For large equipment such as laser sources or laser chillers, order processing usually requires 5–7 business days.
If you require custom production, the processing time will be longer and needs to be confirmed in advance.
Packaging Standards
Fragile parts such as lenses, nozzles, and ceramic rings are protected with anti-shock foam, sealed bags, and sturdy boxes.
Large equipment such as laser sources (3000W/6000W/12000W, etc.) and laser chillers (2000W/3000W/6000W, etc.) are packed in wooden crates to prevent moisture, vibration, and damage.
An electronic packing list will be provided with every shipment.
Shipping Methods
All orders are shipped via express delivery for the fastest possible service.
FedEx is our preferred carrier, providing the fastest delivery, reliable service, competitive rates, and detailed real-time tracking.
We may also use YunExpress or other carriers upon request or for certain destinations.
A tracking number and tracking link will be sent via email once your order has been dispatched.
Shipping Times
Express Worldwide (main destinations): typically 5–7 business days
Remote Destinations: may take up to 7-10 business days
Please note that delivery times may vary due to customs clearance and local courier handling in the destination country.
Reminder
Please make sure your shipping address and contact details are accurate to avoid delivery issues.
At RAYPEK, we are committed to providing high-quality products and excellent customer service. We want you to be completely satisfied with your purchase at raypek.com. If a product does not meet your expectations, we strive to make the return or exchange process as simple and convenient as possible.
Important Notes
- All customer support services and policies apply only to orders placed directly on https://www.raypek.com.
- Orders purchased through other platforms or third-party sellers using the RAYPEK brand are not covered by our official return and exchange policy.
1. Terms & Conditions of Return and Exchange
- Products must be in brand-new condition with the original packaging.
- Please contact us at info@raypek.com before initiating any return or exchange request.
2. Return & Exchange Process
- To request a return or exchange, email info@raypek.com with your order number and the reason for return or exchange.
- If your product qualifies under our refund policy, we will provide a return shipping label. Please ship the items back within 5 days of receiving the label.
- Once we receive the returned items, we will process your refund or exchange within 3–8 business days. Refunds will be returned to the original payment method.
3. Return Address
903, ChuangXinHui Free-Zone Financial Tower, GuangGu 3rd Rd, JiangXia District, Wuhan, P.R. China, 430079
4. Shipping Fees
- If the return is due to non-human factors (defective product, damaged during shipping, or incorrect item sent), RAYPEK will cover the return shipping costs.
- For returns due to other reasons, the buyer is responsible for all return shipping charges.
International Shipping
Please be aware that for orders shipped internationally, any customs fees incurred will be the responsibility of the customer. These fees are not covered by our shipping charges.
Refund Processing Fee
For orders that have not been packed or shipped, a refund processing fee will apply. This fee is due to the immediate deduction of funds by payment platforms such as PayPal, Visa, etc., and will be calculated as a percentage of the total order cost.